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01 / FAQ

Frequently asked
questions.

Everything you need to know about LongevityGraph. Six categories, no surprises.

02 / Getting started

Getting started.

What is LongevityGraph?
A health optimization platform that connects supplements, biomarkers, genetics, wearables, and treatments into one record. The AI surfaces what's working, what's conflicting, and what's missing.
Is it free to use?
Free tier: 5 supplements, 3 AI chat messages/day, PhenoAge, free tools. Pro: $29/mo or $249/yr — unlimited everything, full genetics, complete safety engine.
Do I need blood work to get started?
No — you can start with just your supplement stack and medications. The platform becomes much more powerful with blood work, since biomarker trends, bio age, and causal attribution all depend on it.
What lab services do you integrate with?
Function Health (automatic API sync), Quest and LabCorp (CSV/PDF upload), and any lab that produces PDF reports — the AI extracts the values automatically.
Is there an iOS app?
Yes, in TestFlight beta. Apple Health sync, full AI chat, stack management — all native.
03 / Data & privacy

Data & privacy.

Is my health data secure?
Yes. AES-256 at rest, TLS 1.3 in transit. No data sales, no advertiser sharing, no model training. No third-party analytics — no Google Analytics, no tracking pixels.
Can I export or delete my data?
Export biomarkers as CSV or full dataset as JSON anytime. Delete entire account from Settings — immediate, irreversible.
Is LongevityGraph HIPAA compliant?
HIPAA-grade security practices but not a HIPAA covered entity (we're a personal tracking tool, not a healthcare provider). See Privacy Policy.
Can I use my own AI API key?
Yes. Provide your own Anthropic (Claude) API key in Settings. Requests go directly to the provider. Keys never stored in plaintext.
04 / AI & intelligence

AI & intelligence.

How does the AI chatbot work?
Has access to your full health context — biomarkers, supplements, genetics, conditions, treatments, wearables. Uses 28 specialised tools to look up interactions, cross-reference trends, simulate protocols, evaluate supplements. Powered by Claude.
Is the AI's advice accurate?
The AI provides informational analysis, not medical advice. Recommendations are grounded in your data and our evidence database. Consult a healthcare provider before making changes. Brand grades are deterministic (data-driven), not AI-generated.
What are the 28 AI tools?
Biomarker lookup, supplement lookup, interaction checking, evidence search, quality assessment, ingredient search, lab comparison, change timeline, protocol simulation, trend analysis, condition protocols, next labs suggestions, supplement evaluation, more. Each tool call is shown transparently.
05 / Supplements & safety

Supplements & safety.

How does the safety engine work?
6-dimension analysis: contraindications, drug-supplement interactions, supplement-supplement interactions, dose/total daily load, condition interactions, allergens. Severity-rated from "avoid" to "monitor" with mechanisms cited.
How are supplement brands graded?
35+ attributes across four scoring categories — certifications (NSF, USP, ConsumerLab; 50 pts), testing (COAs, heavy-metal, potency; 25 pts), manufacturing (GMP, ISO-17025 lab; 15 pts), and product quality (bioavailable forms, transparent sourcing; 15 pts) — minus penalties for recalls and quality issues. An active Class I FDA recall is an automatic F. Deterministic — no AI opinions.
What is the stack optimizer?
Analyses your stack against biomarkers, genetics, conditions. Identifies what to STOP (duplicates, no-effect after 6 months, contraindicated) and what to ADD (gaps from genetics, biomarker deficiencies, condition protocols), with A/B-graded recommendations.
06 / Genetics

Genetics.

What genetic data do you support?
Raw data files from 23andMe or AncestryDNA. We analyse 200+ longevity-relevant SNPs across methylation, cardiovascular, neurotransmitter, metabolism, and other pathways.
What does the genetics integration actually do?
Personalises supplement form selection (e.g., methylfolate over folic acid for MTHFR carriers), adjusts disease risk scores (e.g., APOE4 for Alzheimer's), provides pharmacogenomic insights for peptides and medications.
07 / Billing

Billing.

Can I cancel anytime?
Yes. Cancel from Settings. Data stays accessible on the free plan — nothing deleted.
Is there a discount for annual billing?
Yes — $249/yr vs $348/yr on monthly. 28% saving, equivalent to 3.5 months free.
Do you offer team or family plans?
Not yet. Family plans on the 2027 roadmap.
08 / More questions

Email support.

[email protected] — or just join the waitlist.