01 / Support

We're here
to help.

Stuck on something, found a bug, or just have a question? Reach a real person — most messages get a reply within one business day.

02 / Get in touch

Two ways to reach us.

01 Email Best for most things — account help, billing, bug reports, feature ideas, or anything that needs a paper trail.
[email protected]

02 Phone Prefer to talk it through? Give us a call during US business hours and we'll walk you through it.
(214) 937-0624

03 / What to expect

Typical response real humans · no bots · no queues

Email 1 business day

Phone 9–5 US business hours

Urgent Flag it we triage first

Include your account email and a screenshot if you can — it helps us get to the answer on the first reply.

04 / Before you write

01 Common questions Account setup, uploading data, AI insights, and how the platform works — answered on our FAQ.

02 Your data & privacy How your health data is stored, encrypted, exported, and deleted — see Security and the Privacy policy.

03 Features & tools See what the platform does and try the free tools — or browse all features.

05 / Still stuck?

Email [email protected] or call (214) 937-0624. We read every message.